Q. What is the I-CODE©? 

A. Every day, the Old Fashioned Toy Shop will publish a 6 digit I-CODE©. This will be hidden somewhere within the description or pictures of one of our products. If you come accross the I-CODE© just simply enter the 6 digit number on the I-CODE© when checking out to receive an automatic 5% discount on your order. Please note that the I-CODE© can not be used with any other discounts, codes, vouchers or offers.

Q. How do I order?

A. The easiest way to order is to use our simple online ordering facility. Payments are handled by PayPal so you can be sure that your payment is secure.

Q. Can I order by telephone?

A. Yes. If you would rather order by telephone or have any questions regarding any of our products please contact us on 0844 351 0934 and we will be happy to process your order by telephone or answer any question you may have.

Q. How long will delivery take?

A. We will usually despatch your goods within 2 day of receiving your order. We use a national courier which has a delivery time of 2-3 days. We can also arrange for next day express delivery. Please contact us and we will advise of the cost of this service.

Q. Do you deliver internationally?

A. Yes, we may be able to on selected items. If you require anything to be delivered outside of the UK, please contact us by telephone on +44 (0) 1527 570 392 with your requirements so that we may be able to quote the correct delivery charge and process your order.

Q. Do you offer discounts to schools, nurseries, playgroups or on bulk orders?

A. Yes. All orders from schools, nurseries and playgroups will qualify for a discount off our listed prices. Likewise, we are always happy to speak with anyone regarding larger orders. For more information please contact us on 0844 351 0934.

Q. I wish to purchase a product which is currently out of stock. Can I do this?

A. You will not be able to place an order online if an item is currently out stock. You can however, contact us by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone on 0844 351 0934. We will then contact you to inform  you when the item will become available and reserve the item for you. We will then contact you again once the item becomes available to arrange payment and delivery.

Q. What is rubberwood?

A. Rubberwood is one of the more sustainable and eco-friendly woods used in toy manufacturing today. The name, Rubberwood, can invoke some misconceptions with regards to its features and durability. It does, in fact, have a dense grain character offering very little shrinkage, therefore, making it one of the more stable construction materials for toys. Rubberwood is a sap producing species and it produces all the latex used in the world for rubber based products. After the useful latex yield of the tree, which is approximately 25-30 years, the tress are felled and new ones are planted. Unlike other timbers which are cut down solely to be used in industry, the rubberwood is only used once it completes its latex producing cycle and dies. It is then used rather than going to waste. Rubberwood should not be misunderstood when it comes to its quality features.